Category: Support
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Support Manager at Turnium Technology Group
In late 2020 I became the support manager at Turnium Technology Group. My responsibilities were split between managing the support department assisting our wholesale clients and providing direct tier 2 support to our retail clients.
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The Tech Support Era
My foray into the technical work world was a four year tenure as technical support and system administration for the Fraser Valley Real Estate Board. In this time I was responsible for helping transition to a new and more modern dial up system as technical support. This involved a lot of user education, patience, and…